Delta Wellbeing Response
|Salary:||£24,377 - £28,562 (Grade F) inclusive|
|Location:||East Gate - B/H|
|Job Type:||Temporary - Full Time|
|Vacancy Group:||Delta Wellbeing|
|Category:||Health & Social Care|
Temporary - due to grant funding
We currently have two vacancies available. All posts will include shift work.
Delta Wellbeing provides a multi-function call/contact handling service 24x7 across south-west Wales available to people who use social alarms, it deals with out-of-hours emergency calls for all council services and is an initial point of contact for social care to Adults. Delta Wellbeing is a Regulated Service with Care Inspectorate Wales which enables them the provide a person-centered wrap around service for its service users.
We are looking for flexible, motivated individuals who will excel in working as a key part of our team to deliver an exciting new model of pro-active Technology Enabled Care (TEC) services as part of the Welsh Government’s Transformation Fund project across the West Wales Partnership Board region. You will form part of a team responding to emergency calls and providing an appropriate and effective response to service users in their own home.
Medical experience is not required; however some practical experience in the care sector is desirable but not essential. More important is that you have a caring and compassionate nature and act with empathy, tact and discretion.
Awareness of the issues associated with working with elderly or vulnerable people would be desirable, along with information about social care, and/or other services provided by the local authority.
Registration with Social Care Wales is desirable but not essential as full support will be given to achieve this.
Candidates should also have a good understanding of computers, be able to communicate effectively with a wide range of people and provide excellent customer service over the phone and in person.
You will receive a comprehensive induction training programme when you join us and on-going training to support your development
For an informal discussion about this vacancy please contact Natalie Hart on 0300 333 2222 / Natalie.Hart@deltawellbeing.org.uk.
You will need a good level of conversational Welsh. Support can be provided on appointment to reach this level.
A Disclosure and Barring Service (DBS) check will be requested for this post.
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|Contact Name:||Natalie Hart|
|Telephone:||0300 333 2222|