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Debt Recovery Officer

Vacancy Details

Salary: £22,369 - £25,409 (Grade E)
Location: 3 Spilman Street
Region: Carmarthen
Job Type: Permanent - Full Time
Vacancy Group: Communities
Category: Finance
Closing Date: 12/21/2022
Date Posted: 12/16/2022
Reference: 032717


An exciting opportunity has arisen for a motivated and enthusiastic individual with an aptitude for figures to join a newly formed Debt Recovery Team. The successful post holder will be organised, driven, tenacious and able to demonstrate initiative.

The post holder will support the Lead Officer in all stages of debt recovery action in accordance with legislative requirements, internal procedures and regulations, preparing files, interrogating information and liaising with other staff for debt recovery across both Residential and Non-Residential social services.

This is an exciting and new opportunity within a new team and will require high levels of accuracy, excellent interpersonal skills and proficiency with IT systems in order for the team to achieve its objectives.

You will be required to have the necessary skills to deal with challenging situations, negotiate and agree mutually acceptable repayment terms, be innovative in your approach to finding resolutions to cases and problem solve issues by working collaboratively with other officers/teams/agencies/representatives.  The team will work closely with the Authority’s Legal Department and Corporate Debtors to pro-actively manage the debt.

In addition to the salary, there is a generous pension scheme and a good allocation of annual leave as well as access to other staff benefits.  There is focus on health and wellbeing and a flexible approach to working.  

There will be opportunities for learning and development appropriate to the role, and this post could enable you to develop a successful career within the Local Authority.

In accordance with the Council’s ‘One Team’ approach, applicants will need to demonstrate their ability to be flexible and adaptable to change. 

You will need a good level of conversational Welsh.  Reasonable support can be provided on appointment to reach this level.”

For an informal discussion, please contact Claire Williams, Lead Officer on 01267 228724/

You will need a good level of conversational Welsh. Support can be provided on appointment to reach this level.

Please click on the link in the Downloads box below to view a copy of the Job Profile.

You will need to sign into your account before clicking on Apply for this post.


Contact 1
Contact Name: Claire M Williams
Telephone: 01267 228724
Email Address:

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