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Operations Volunteering Officer

Vacancy Details

Salary: £23,941 to £24,893 per annum
Location: Redbridge
Region: England
Job Type: Support Provider
Category: Fixed Term Contract- Full Time
Closing Date: 12/13/2020
Date Posted: 11/30/2020
Reference: 0000037707


Operations Volunteering Officer (Canine Assisted Services)
£23,941 to £24,893 per annum + benefits
12-month fixed term contract
Full time

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as an Operations Volunteering Officer for our Redbridge team.

The role
The Operations Volunteering Officer helps people with sight loss to live the life they choose by coordinating our volunteers working in operational service delivery.

This role will ensure all our dogs and customers receive the care and support required from our operational volunteer roles - without whom none of our services would be possible. It will coordinate and oversee our volunteering programmes in Operations, such as boarding, puppy walking, dog wellbeing & exercising, ensuring this critical function is resourced accordingly in line with production and partnership demands.

Who we’re looking for

You must have previous experience of working with and co-ordinating volunteers, of coordinating/delivering training programmes, of working with people in a customer-service related field, and of working with CRM databases, and maintaining accurate records.

It would be advantageous to have, previous recruitment experience of volunteers, evidence of involvement/interest in animals, particularly dogs, and/or experience of being a volunteer and how to support volunteers, either for Guide Dogs or another charity.

For the complete list of essential and desirable criteria necessary to being successful in this role please see the Person Specification within the Job Description below.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply
Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts early.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.


Salary: £23,941 to £24,893 per annum
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