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CCTV Operator

Vacancy Details

Salary: £9.00 / hour
Location: Manchester
Region: North West England
Vacancy Group: Operational Security
Date Posted: 25/10/2021
Reference: 11244


Monitoring, controlling and operating CCTV cameras in an Alarm Receiving Centre.

As a CCTV Operator you will be responsible for the pro-active and reactive monitoring and control of cameras and the operation of video recording equipment.  You’ll work closely with the site security officers, ensuring the security and safety of premises, customers and colleagues.  You will also be responsible for:

Producing and analysing data from software systems
Responding to requests and queries from colleagues and clients
Maintaining records using computer- and paper-based systems
Providing an effective data management system, including the security of stored data and the proper use of camera monitoring equipment and playback facilities
Reviewing CCTV video material to ensure that the material is of evidential standard
Directing a security response to alarm systems 
Dealing with emergency situations including liaison with relevant authorities
Providing statements for use in legal action
Incident and fault reporting 
Service calls to dispatch engineers to customer locations

The offices are open 24/7 and as a member of a small team you will need to be reliable and flexible to support your colleagues as required.  Hours of work are usually 12 hours, on a 4 shifts on and 4 shifts off pattern including days and nights.

An SIA Public Space Surveillance (PSS) (CCTV) license is essential, and to succeed in this role you will also need:

Excellent communication, organisation and interpersonal skills 
Previous experience in the use of monitoring platforms such as Immix Cloud, Sentinel and EMS
The ability to work calmly under pressure whilst dealing with multiple issues
Strong computer literacy and experience in data systems and MS Excel and Word
Exemplary customer service skills
Strong self-motivation and the ability to work unsupervised
Five years’ checkable history and references
To pass a criminal records check (CRC) to the required standards

The following would also be useful, but are not essential:

SIA Door Supervision (DS) Licence
First aid at work qualification

Full training, uniform, health and safety equipment are provided.  

Advanced Signal Monitoring Limited is a privately owned fully independent Alarm Monitoring Centre. ASM is a subsidiary of ICTS (UK) Ltd.
ASM's management team has over 80 years of combined alarm monitoring experience. ASM provides the highest level of 24-hour secure alarm monitoring services to client sites worldwide from our industry leading ARC.

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Do you hold a valid SIA Public Space Surveillance (PSS) (CCTV) licence?
  • Can you provide original evidence of your right to work within the UK?

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