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Infrastructure Manager

Vacancy Details


Summary
Salary: Competitive
Location: Euston, NW London
Region: London
Vacancy Group: IT
Date Posted: 20/01/2022
Reference: 10124

Description

ICTS is recognised as a leading supplier of security and related services in some of the most demanding and high-profile environments.  Our IT systems power the solutions that enable our employees to provide an industry leading service to our clients.

Infrastructure Manager 

Roles and Responsibilities - 

  • Design, Development and Maintenance of ICTS UK Company Infrastructure 
  • Input into future hardware procurement decisions 
  • liaise with solution vendors as appropriate
  • Thought leadership on Infrastructure best practice in line with
  • Industry standard
  • Needed companywide IT accreditations 
  • Emerging Cloud technologies 
  • Design, manage and implement Infrastructure based solutions to meet business objectives 
  • Both on premise and on appropriate 3rd party Cloud solutions
  • Oversee transition of newly implemented solutions to local IT support via both
  • Documentation
  • Instructional Q & A sessions 
  • Management of Infrastructure relocation (server hardware and communication circuits) as appropriate 
  • Perform during out of hours periods as necessary and appropriate (to minimise potential business impact)
  • Ensure Company Infrastructure on site and on cloud is resilient, patched and secure 
  • Establishment of Infrastructure patching schedule
  • Design and maintenance of infrastructure testing environment
  • Periodically apply appropriate infrastructure patching following appropriate testing
  • Work with IT Manager to draft appropriate comms to business to support maintenance work
  • Perform during out of hours periods as necessary and appropriate (to minimise potential business impact)
  • Infrastructure Management, Monitoring and Documentation
  • Monitor and manage infrastructure resources as appropriate
  • Configure and monitor appropriate infrastructure resource alarms and reports
  • Monitor Infrastructure backup protection
  • Provision of industry standard recommendations for the further improvement of infrastructure resource
  • Maintenance of business relationships as appropriate
  • Work closely with Business stakeholders (national and internationally) as required
  • Liaise with 3rd party support providers and contractors feeding back to IT Management as appropriate
  • Contribution to the company DR plan
  • Design and implement the technical setup behind the plan
  • Perform periodic testing of the DR plan and maintain a register of results
  • Documentation of the technical setup, activation, recovery, reconstitution and clean-up of the plan  
  • Assistance with the IT Service desk as needed
  • PC Maintenance as needed
  • Diagnosis and application of repairs to PC hardware / components 
  • Diagnosis of the cause of computer speed issues and measures to remedy 
  • Diagnosis of potential virus / spyware issues and application of appropriate measures and antivirus solutions to remedy
  • Aim to stay current
  • Attend Industry events and seminars
  • Train towards relevant IT accreditations (both in on Prem and Cloud based infrastructure)


In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Can you provide original evidence of your right to work within the UK?
  • Do you have experience of managing a team within a corporate environment?

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