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Security Receptionist

Vacancy Details

Salary: £8.72 / hour
Location: Milton Keynes
Region: South East England
Vacancy Group: Operational Security
Date Posted: 06/07/2020
Reference: 10670


An established, professional company, ICTS employs over 4,000 people in the UK and provides corporate security solutions throughout Europe.  We are currently recruiting into our Customer Services Support team to work on a busy logistics contract. 

Working in a modern, fast-paced fulfilment centre, you will carry out a range of duties including:

Managing access control for employees, visitors and contractors
Responding to customer requests and queries
Providing front-line customer service support to visitors and client representatives
Patrolling the site to deter and detect stock loss
Gathering data and information on site activities
Conducting bag and body searches using hand-held metal detectors
Screening people using walk-through scanners
Maintaining records using computer- and paper-based systems
Investigating and managing incidents
Monitoring CCTV and alarm systems 

Your normal hours of work will be Monday - Friday,  7.00am to 7.00pm, working a guaranteed minimum of 42 hours/week (annual, average).  However, the distribution centre operates 24/7 and as a member of a small team you will need to be flexible to support your colleagues it required.   

Excellent customer service skills are essential and to succeed you will also need:

Good administration, IT, communication and report-writing skills
Experience of reception tasks and dealing with visitors
Good organisational and administrative skills 
The ability to remain calm and professional under pressure
Experience in a customer-facing role, ideally in security
An excellent command of spoken and written English – other languages an advantage 
Five years’ checkable history and references
To pass a criminal records check (CRC) to the required standards
•                  An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.

Full training, uniform, health and safety equipment (PPE), on-site refreshments and free car-parking are provided. 

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

  • Do you have a valid Door Supervisor (DS) or Security Guarding (SG) SIA licence?
  • Can you provide original evidence of your right to work within the UK?

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