Security Receptionist
Vacancy Details
Summary | |
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Salary: | £8.72 / hour |
Location: | Ridgmont, Milton Keynes |
Region: | South East England |
Vacancy Group: | Operational Security |
Date Posted: | 06/07/2020 |
Reference: | 10670 |
Description
An established, professional company, ICTS employs over 4,000 people in the UK and provides corporate security solutions throughout Europe. We are currently recruiting into our Customer Services Support team to work on a busy logistics contract.
Working in a modern, fast-paced fulfilment centre, you will carry out a range of duties including:
• Managing access control for employees, visitors and contractors
• Responding to customer requests and queries
• Providing front-line customer service support to visitors and client representatives
• Patrolling the site to deter and detect stock loss
• Gathering data and information on site activities
• Conducting bag and body searches using hand-held metal detectors
• Screening people using walk-through scanners
• Maintaining records using computer- and paper-based systems
• Investigating and managing incidents
• Monitoring CCTV and alarm systems
Your normal hours of work will be Monday - Friday, 7.00am to 7.00pm, working a guaranteed minimum of 42 hours/week (annual, average). However, the distribution centre operates 24/7 and as a member of a small team you will need to be flexible to support your colleagues it required.
Excellent customer service skills are essential and to succeed you will also need:
• Good administration, IT, communication and report-writing skills
• Experience of reception tasks and dealing with visitors
• Good organisational and administrative skills
• The ability to remain calm and professional under pressure
• Experience in a customer-facing role, ideally in security
• An excellent command of spoken and written English – other languages an advantage
• Five years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards
• An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
Full training, uniform, health and safety equipment (PPE), on-site refreshments and free car-parking are provided.
In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
- Do you have a valid Door Supervisor (DS) or Security Guarding (SG) SIA licence?
- Can you provide original evidence of your right to work within the UK?