Pay for March is currently being processed for Medway Council employees If you are making changes to your personal bank account details please urgently contact your designated Payroll Officer, details in Contacts below. Payslips for your March salary will be available to view from Monday 25th March

Gravesham Borough Council employees : Thursday 11th April is the last day for all correspondence and claims to be received by Payroll/HR Services to guarantee payment / changes are made.

From January 2024, the main rate of National Insurance is reducing from 12% to 10%. The majority of workers will see an increase in their net pay, this is correct and you do not need to take any further action. For more information please click here

Staff are reminded that changes to personal and bank account details must be actioned on-line using the MyView portal. Please do not send paper notification to Payroll/HR Services as it will not be processed.

We are pleased to launch the MyView App to all Medway and Gravesham employees. The app allows you to access your MyView data via your phone without the need to use passwords, it can use your authentication already available on your phone ( face or fingerprint for example).

Medway Employees - Instruction on how to install can be found here

Gravesham Employees - You should receive an email from Gravesham HR with instruction on how to download the app.

School Employees - please contact your finance, payroll or head for instruction on how to install.

First Time Log In / Forgotten Password / Unable To Log In
  • Select 'Forgotten your password?'
  • Follow the onscreen instructions
  • Receive an email containing link to create your password

Still Unable To Log In
Please contact us so we can ensure your details are correct
Click here to obtain instructions that you can print if required.

Please note: Medway Council will not be held liable for any actions resulting from an individual disclosing personal information and/or login credentials. Before entering the system please remember that it contains confidential information, and by logging on you are agreeing to comply with any relevant policies or legislation relating to IT or information security.

For MyView Queries and password resets for Medway and Gravesham employees please contact the HR Advice line on 01634 334499 or log a call to HR Advice on the Service Desk portal.

For Medway Council general HR queries - please contact the HR Advice Line on 01634 334499 or log a call to HR Advice on the Service Portal.

School Employees requesting a password reset, please contact Schools HR on 01634 333724 or email schoolshrteam@medway.gov.uk

For Gravesham Borough Council general HR queries please email hr@gravesham.gov.uk

For Payroll Queries please click here to identify your payclerk and their direct line telephone number.

Important Information for Medway Council & Gravesham Borough Council Employees - National Fraud Initiative
We participate in the National Fraud Initiative: a data matching exercise carried out by the Cabinet Office. We are required to provide key payroll data and personal identifiers, such as contact details, to bodies responsible for auditing, administering public funds or where undertaking a public function for the purposes of preventing and detecting fraud.

Medway Council Employees can click here for more details.

Gravesham Borough Council Employees can click here for more details.

Alternatively you can contact the Audit & Counter Fraud Team using the following email address:
investigation.team@medway.gov.uk

Are you a Medway Resident?
Staff may apply and be eligible to receive assistance by way of a council service (including but not limited to disabled parking Blue Badge, social housing) or financial assistance (including but not limited to housing benefit, council tax discounts, care package).

It remains your responsibility to report immediately, to the relevant council department, any changes in your circumstances including all changes to your earnings which may affect your entitlement to the service or financial assistance you receive.

External Contacts
HMRC

For Information on Tax, please click here.
For Information on National Insurance (NI), please click here.

Pension Schemes

For information on the Local Government Pension Scheme (LGPS), please click here.
For information on the Teachers Pension Scheme (TPS), please click here.

Supported Web Browsers
The following Web Browsers are supported for use with SelfServe4You;
  • Microsoft Edge Chromium
  • Safari on Apple ios
  • Google Chrome
If you have been experiencing any problems, please ensure you are using one of the supported browsers.

Dear Managers, Your access to Self-Serve allows you to view and manage personal data related to the employees who fall within your line management duties. We would like to remind you of your responsibilities under the UK GDPR to handle this information only for employment purposes.

Consent must be obtained from employees if you wish to use the data for purposes that are not listed in Medway Councils privacy policy. For further information and guidance, you may wish to speak to a member of HR team or IG team.

A link to HR privacy notice can be found here

MyView - System Maintenance
No current system maintenance