Vacancy Details

Description

FINANCE, IT and DIGITAL SERVICES DEPARTMENT

BENEFITS SECTION

BENEFITS OFFICER                                                                                                            REF: 101156

Band 7 £24,702 to £25,979 pa

Permanent

37 hpw

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.

We are seeking a Benefits Officer to assist the Benefits team in providing an efficient, high quality service to customers whilst ensuring all benefit assessment work is undertaken accurately and in compliance with policy and regulations.

This includes assessment and verification of claims for Housing Benefit, Local Council Tax Support and Free School Meals. It will involve dealing with customers face to face, over thetelephone and may involve visiting vulnerable customers at home on occasion.

The successful candidate should have recent experience in Benefits Assessment and have 5 GCSEs graded A to C including English and Maths, or equivalent. You will need to be professional, approachable, and adaptable with a good level of IT competency.

For further information please contact Gillian Harvey, Benefits Manager on 01429 523151, or Allison Oliphant, Principal Benefit Officer 01429 523050, or Sue Luckett, Principal Benefits Officer on 01429 402777.

Closing date: 7.5.24

Interviews: Week Commencing 13.5.24

In order to apply for this vacancy, you must be able to supply the required answers to the following questions: