Customer Service Advisor
Vacancy Details
| Summary | |
|---|---|
| Location: | Mill House Leisure Centre |
| Region: | North East England |
| Job Type: | Casual / Seasonal / Bank / Varying Hrs |
| Category: | Admin / Secretarial / Customer Services |
| Date Posted: | 27/05/2025 |
| Reference: | 0000006922 |
Description
PREVENTATIVE AND COMMUNITY BASED SERVICES DEPARTMENT
ACTIVE HARTLEPOOL
CASUAL CUSTOMER SERVICE ADVISOR 104043
Casual Hours
Band 6 £13.05 per hour
Are you a highly motivated individual with a passion for customer service? Would you like to join an existing team of leisure professionals to provide customer service support to our Active Hartlepool customers? We have just the opportunity for you!
We are looking to employ casual customer service advisors to work across Active Hartlepool.
Active Hartlepool currently operate out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in early 2026. It is an exciting time to be joining the Active Hartlepool team!
What is the job?
You’ll be working in a fast-paced environment across the Active Hartlepool service to deliver excellent customer service to our customers. You will be the first point of contact for our customers accessing our services. Providing a first-class customer experience dealing with enquires over the phone, in person, on-line and by email.
What do I need?
Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:
- A passion for helping others and delivering a first-class customer service
- Enthusiastic and able to promote the Active Hartlepool service
- An ability to effectively communicate with people from all walks of life
- To be a team player who is not afraid to try something new
- Experience of cashing handling
- Flexible in your approach to work
For an informal discussion please contact Jeanette Miller, Booking and Events Officer, on 01429 523338 or by email to jeanette.miller@hartlepool.gov.uk
PLEASE NOTE - All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail
If you require help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or emailing careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com.
Closing date: 20 June 2025, midnight
In order to apply for this vacancy, you must be able to supply the required answers to the following questions:
- Have you read the Application Guidance and GDPR Statement on this website?