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Customer Service Assistant

Vacancy Details


Summary
Vacancy Group: Part Time Permanent
Category: Housing
Closing Date: 12/02/2023
Date Posted: 27/01/2023
Reference: 07196

Description

G04 £21,189 - £21,575 (pro rata) 

18.5 hours per week 

Are you passionate about delivering excellent customer service? Forward thinking? Confident? Yes? Then we want you! 

Join our Housing Tenancies team and you will join a team that takes real pride in what we do and the services we provide. Our tenants are at the heart of everything that we do and we are looking for people who are willing to go that extra mile with a ‘do it right, ‘do it once’ attitude. 

You will work from our reception and be responsible for providing full administrative support to our estate office teams, along with a triage service to our tenants, digital support, taking messages and managing the kiosks and other payment methods.  You will need to be organised and accurate in your approach, as well as being confident and professional at all times. 

Hours of work- Monday – Wednesday 18.5 hours and Wednesday – Friday 18.5 hours 

If you would like to have an informal chat regarding this role please contact Sarah Evans Housing Tenancies Lead 315437 

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age. 

The Council is committed to developing its bilingual workforceand welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


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