Vacancy Details

Description

Temporary (21/10/24 - 31/08/25)
37 hours per week
G05 £24,294 - £25,119 per annum
Based at Lambpit Street

As the Council strives to deliver efficient and high quality services in the current rapidly changing environment for both internal and external customers, there is an increasing demand on the ICT service to ensure service users have up to date and supported hardware.
Working in the ICT Business & Performance Team but reporting to the ICT End User Services Manager, the post will play a key role in assisting the rollout of Microsoft Windows 11 and the replacement or repurposing of 2,500 laptop devices.

As a member of the ICT End User Services Team, your role will involve working with other members of ICT in the delivery of this project. You must have experience of working with Microsoft Windows Technologies, a commitment to customer service and a high degree of customer focus. Ideally you will also have had previous experience of using the Microsoft Office suite and the Topdesk IT Service and Asset management system. 

If you feel that this role is for you then it is important that you have a good understanding of ICT and the benefits that it offers, a good overall understanding of local government. You will need excellent interpersonal, written and verbal communication skills, be enthusiastic and have the confidence to work with officers at all levels within the organisation.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Shortlisting will take place on 14/10/24
Interviews will take place on 17/10/24