Vacancy Details

Description

G06 £27,711 to £29,093

We are seeking to appoint a tenant liaison officer to our busy Planned Maintenance team.  You will be joining a friendly and welcoming team who will work together to deliver the best outcomes for our contract holders.   The role will offer you the opportunity of dealing with a varied and challenging caseload and enable you to develop and broaden your knowledge and experience.  

To be considered for the role, you must have vast experience in customer service and dealing with customers, have good record keeping skills and IT awareness as well as hold a valid driving license.  You will be expected to demonstrate your judgment and have excellent written and verbal communication skills. You will need to be organised and approachable, as well as being confident and professional at all times  It will be essential to demonstrate your ability to work as part of a team, use initiative to problem solve and effectively manage your caseload.  In this role you will work closely with our contractor holders,  internal and external contractors our in the community carrying out site visits. 

You’ll receive full training and continued support, with plenty of opportunities for progression within Wrexham Council. We also have lots of employee benefits for you to take advantage of, including our flexible working scheme to support a healthy work life balance, and discounted rates on a number of popular brands and attractions. 

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.