Vacancy Details

WREXHAM COUNTY BOROUGH COUNCIL

FINANCE DEPARTMENT 

INOCOME MAXIMISATION UNIT: WELFARE RIGHTS OFFICER

 

GO8  £33,366 - £36,124

37 Hours per week

Temporary to 31 March 2026

 

We are recruiting for an experienced Welfare Rights Officer, based within the Income Maximisation Unit of the Finance Department. The post will be located in the Lambpit Street office with home working.  The postholder will work with a wide range of clients, with an emphasis on those who are receiving support from social services or Families First.  

 

You must be able to:

- Identify potential benefit entitlement including better off calculations and assist clients with claims.

- Work to AQS Quality Mark standards.

- Be able to advocate effectively for clients including representing at appeal tribunals. 

- Understand the importance of welfare rights work and the role of the Welfare Rights Team within the Council

- Show the qualities of confidentiality, tact and patience

- Have experience of providing support to a range of client groups

- Be able to provide advice in a variety of settings; telephone, internet, office and home visiting.

- Work as part of a team.  

 

This is an opportunity for someone seeking to join an innovative, forward thinking Unit in a role that can make a positive difference to people`s lives. 

We offer flexible working hours, appropriate training and development, up to 32 days annual leave and an excellent pension scheme. 

For an informal discussion please contact Cordelia Deady on 01978 298241 or email Cordelia.deady@wrexham.gov.uk 

 

For application forms & other particulars please telephone Human Resources 01978 292012 or e-mail: HRServiceCentre@wrexham.gov.uk 

 

To apply on-line please visit our website at www.wrexham.gov.uk

 

Wrexham Council operates an interview guarantee scheme for suitably qualified candidates with disabilities.

 

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

 

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.